At Cyclone Battery, we are committed to protecting your privacy while providing you with premium LiFePO4 batteries and related services across Bangladesh. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://cyclonebd.com or purchase our products.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
Place an order for lithium iron phosphate batteries such as 48V 100Ah battery, 64V 150Ah battery, or 12.8V 100Ah battery
Register an account or subscribe to our newsletter
Contact our support team via phone (+8801880876355) or email (info@cyclonebd.com)
Participate in surveys or promotions
This information may include your name, phone number, email address, shipping address, and payment details.
2. How We Use Your Information
Your data is used to:
Process and fulfill your orders for electric vehicle batteries, solar batteries, and other lithium battery packs
Communicate order updates, warranty, and support information
Improve our website, products, and customer service experience
Send marketing emails only with your consent
Comply with legal obligations
3. Data Protection
We use industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is handled securely through trusted payment gateways like bKash, Nagad, and bank transfers.
4. Sharing of Information
Cyclone Battery does not sell, trade, or rent your personal information to third parties. We may share your data with trusted delivery partners to fulfill your orders or with legal authorities when required.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
Access and update your personal data
Request deletion of your data
Opt out of marketing communications
Contact us anytime for privacy-related inquiries
7. Children’s Privacy
Our products and services are not directed at individuals under 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our website or services means you accept any changes.
Contact Us
For questions about this Privacy Policy or your personal data, please contact us:
+8801880876355
info@cyclonebd.com
https://cyclonebd.com